Need to get in touch?

If you’ve spoken to our customer services team, but still feel your issue hasn’t been resolved, then we’d be keen to hear from you. Our Senior Operations Manager, Simon Thompson, will be happy to learn more about your experience and look into resolving any on-going problems. You’ll receive an auto-response to confirm your query has been received, and you can expect a personal email response within 24 hours. Just fill in the form below.